Sharing Ideas

Entries with tag services .

Flexible innovation and expertise for building decarbonisation

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Digital innovation is increasingly becoming a key driver for the decarbonisation of the existing building stock. Faced with increasingly stringent environmental regulations, which transform energy efficiency from a simple economic advantage into a factor that directly affects the value of a property , technology can make the difference. The real complexity lies in managing...
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The Customer Journey in B2B services

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The general Customer Journey model   The Customer Journey model , created to describe consumer purchasing behaviour in detail, first appeared in the specialist journal McKinsey Quarterly in 2009. Originating in the world of B2C marketing, the general Customer Journey model maps the relationship that exists between a consumer and a brand in the various phases that, starting...
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How to share know-how?

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As we all know, there are currently a lot of things happening in the field of RACHP (refrigeration, air conditioning and heat pumps) all around the world. However, if we look at the European market alone, the changes are even greater, and will continue even faster with the introduction of the new F-gas rules in 2025, especially in the EU area. This is creating a lot of challenges for...
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Efficient and sustainable predictive maintenance

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Poorly-maintained equipment and systems become inefficient, affecting quality and productivity and consequently costs. Organisations should therefore not focus on “fixing”, but rather “preventing” the onset of abnormal functioning of individual units and systems, investing in digitalisation and predictive maintenance . The progressive growth in the use of IoT (Internet of Things)...
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People’s Attitude in the “Customer First” Culture

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Sometimes I find myself discussing with colleagues or customers the changes that companies have been going through in recent years . Indeed the COVID emergency has affected everything and everyone so profoundly as to accelerate the transition to a “new” normal whose pros and cons are not yet fully known. One thing is certain, however: the opinions that emerge when debating these...
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How do war conflicts affect the refrigeration industry?

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All war conflicts have a significant impact on lives all around the world, irrespective of where they are: some of their effects are clearly visible, others are less apparent. Economic, political, social crises are the more obvious consequences, but what about the other effects that are not so evident?  How is the refrigeration industry affected by war conflicts, and to what...
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The different stakeholders in ESG management of commercial or service buildings

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The growing awareness of ESG (environmental, social and governance) issues and the need to make energy consumption as efficient as possible, thus lowering costs, have created market demand for remote control solutions capable of reducing waste, such as BEMS (building energy management systems). In particular, businesses that manage chains of commercial or service properties – i.e....
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Servitisation: a difficult journey... yet a great opportunity

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In recent years, fluctuating market trends, price pressure and the risk of commoditisation of products have led more and more companies to try and add a service offering to their traditional business of selling products. New technologies for data collection and processing, such as machine learning, the Internet of things and artificial intelligence, just to name a few, have opened up...
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The turning point of servitization

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Let’s talk about SERVITIZATION today... quite a trend topic in the last few years.   What is servitization and how is it changing business strategies ?   The term ‘servitization’ is the result of the aggregation of two segments: SERVICE (the service) and IZATION (its implementation). It's a business that focuses on transforming companies from entities selling a good or...
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Importance of PPM - Humidifiers

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What is PPM?  P lanned P reventative M aintenance refers to any maintenance activity that is planned, documented and scheduled. The main purpose of planned preventative maintenance is to reduce/prevent future call-outs, component failure and downtime of equipment. PPM improves reliability, improves safety and longevity of equipment. This is a necessary activity especially...
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Raul Simonetti
posts: 39
Date: 12/18/25
Luca Brotto
posts: 10
Date: 12/11/25
Sofia Tanduo
posts: 1
Date: 12/4/25
Michael Tesfaye Solomon
posts: 4
Date: 11/27/25
Michael Aarup
posts: 9
Date: 11/20/25
Serena Ometto
posts: 10
Date: 11/13/25
Matteo Zanlorenzi
posts: 1
Date: 11/6/25
Biagio Lamanna
posts: 27
Date: 10/30/25
Giacomo Picco
posts: 1
Date: 10/23/25
Daniele Scapin
posts: 2
Date: 10/16/25
Filippo Pizzo
posts: 1
Date: 10/9/25
Luca Milani
posts: 3
Date: 10/2/25
Elena Gobbi
posts: 8
Date: 9/25/25
Miriam Solana Ciprés
posts: 60
Date: 9/18/25
Pietro Rossato
posts: 1
Date: 9/4/25
Adriana Guinicelli
posts: 1
Date: 8/7/25
Piero Zanchetta
posts: 1
Date: 7/31/25
Giovanni Bonesso
posts: 3
Date: 7/24/25
Riccardo Conte
posts: 1
Date: 7/3/25
Marco Cipriani
posts: 2
Date: 6/19/25
Elisa Cecchetto
posts: 1
Date: 6/5/25
Davide Di Dia
posts: 4
Date: 5/29/25
Paolo Liberati
posts: 2
Date: 5/22/25
Francesco De Rossi
posts: 1
Date: 5/8/25
Claudia Grossi
posts: 3
Date: 4/10/25
Veronica Merenda
posts: 2
Date: 3/27/25
Andrea Mameli
posts: 1
Date: 3/13/25
Viktor Vitell
posts: 1
Date: 3/6/25
Matteo Galenda
posts: 9
Date: 2/20/25
Giulio Dal Lin
posts: 3
Date: 2/13/25